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Delivery Tracking
Where the order actually is, and proof it arrived. Run by drivers you control rather than an anonymous rider from a platform that keeps the customer.
- From
- $899
- Function
- 24
- User types
- 3
- Platform
- iOS & Android
React Native · TypeScript · PostgreSQL · Expo
Inside the app
What it does out of the box
24 connected functions on one schema across 3 user types. Everything below is in the template before a line of customisation.
Track
Status from accepted to at the door, with a window you can hit. An optimistic estimate buys ten minutes and costs a customer.
Access notes
Saved against the address, not retyped for every order. The gate code is the same gate code every time.
Round
The driver’s drops in order on one screen, with navigation handoff and nothing else competing for attention.
Proof at the door
Photo, signature or a note about why it failed, captured offline and synced after. A failure with no reason recorded is a failure you cannot fix.
Live board
Every order in flight and every failure as it happens, so a bad delivery is handled during service rather than read about tomorrow.
Zones
Time to door and delivery cost against order value per zone. Some zones do not pay, and this is how you find out which.
User types
Three apps, one delivery.
The customer wants a truthful window, the driver wants one screen that works without signal, and the owner wants to know about a failure while the night can still be saved. Those are three different apps.
Customer, the customer
Sees where the order actually is, with a window that is honest rather than optimistic, and gives access instructions once instead of to every driver.
- Status from accepted to at the door
- A realistic window, not a hopeful one
- Access notes saved against the address
- Contact the driver without sharing a number
- Proof the delivery happened
Restaurant owner, the operator
Sees every live order and every failed one while the night is still running, and knows which zone is costing more than it earns.
- Every live order in one view
- Failed deliveries surfaced during service
- Time to door by zone
- Driver assignment and reassignment
- Delivery cost against order value
Delivery person, the round
Sees their round only, works through a basement and a lift, captures proof at the door and syncs when the signal returns.
- The round, in order, on one screen
- Navigation handoff per drop
- Proof of delivery: photo, signature or note
- Records why a drop failed
- Works offline and syncs after
The limits
What this is not.
The same list we give for every app in the catalogue, because the fastest way to a bad project is a promise made in a meeting that nobody wrote down.
It is not a delivery network
It will not supply riders. It runs the drivers you employ or contract, and if you need a fleet that is a separate arrangement.
Live driver position is a scoping decision
It is possible, and it has real implications for driver privacy and for what you are promising. Many operators prefer an accurate window to a moving dot.
We do not process payments
Order payment runs through your own provider.
We do not licence your operation
Vehicle, insurance and employment rules where you operate remain yours. We build to the rules you confirm apply.
Questions
Questions, answered plainly.
If yours is not here, ask it on the call rather than guessing from a pricing page.
Does the driver app work without signal?
It has to. The round is held on the device, proof of delivery is captured offline and syncs when the connection returns. Basements, lifts and dead spots are the normal case.
Can customers see the driver on a map?
It is possible and it is a decision rather than a default. Live position affects driver privacy and sets an expectation you then have to meet; an accurate window is often the better promise.
What happens when a delivery fails?
The driver records why, with a photo if useful, and it appears on the owner’s live board immediately. Handling it during service is the whole point.
How does this relate to the Restaurant Ordering App?
Ordering takes the order; this runs the delivery of it. They share a database in a fitted build and are sold separately because plenty of restaurants need only one.
Do I get the source code?
Yes. All three apps, API, schema, migrations and deployment configuration transfer on delivery. No licence key and nothing that calls home.
Related
More on-demand builds.
Click through it before you spend anything.
The preview is the real app with sample data. Open it and judge the software rather than the pitch.