Order Tracking

4.0 out of 54 sold

The dispatch board and the driver’s round, on the same consignments. Most operations lose money in the gap between those two views.

From$899

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Function: 23
User types: 2
Platform: iOS & Android

React Native
TypeScript
PostgreSQL
Expo

Inside the app

What it does out of the box

23 connected functions on one schema across 2 user types. Everything below is in the template before a line of customisation.

Board
Every consignment in flight with status, and exceptions at the top rather than buried in a list sorted by reference number.
Routes
Drops sequenced per driver with time windows and vehicle capacity respected, and a dispatcher able to override when the day changes.
Reassignment
Move a drop between drivers and it appears on the right phone. No ringing a van to explain a change.
Mid-round changes
The driver accepts or declines an added drop. A change nobody acknowledged is not a change that happened.
Failures
Surfaced with their reason while the day is still running, which is the only time anything can be done about them.
Performance
Time to door, failure rate and cost per drop by round, so a route that does not pay is visible before the quarter ends.

User types

Two apps, one consignment.

Dispatch needs breadth and the driver needs one thing at a time. Showing either of them the other’s screen is how information gets ignored at exactly the wrong moment.

Owner
3 of 5 screens
Dispatch
Runs the board: what is out, what is late, what failed and which driver has capacity. The decisions that have to be made while the day is still running.
Preview as the owner
- Every consignment in flight in one view
- Failures surfaced while the day can be saved
- Assign and reassign between drivers
- Route sequencing with time windows
- Time to door and failure rate by round
Driver
2 of 5 screens
The round
The same consignments from the other end: their round only, in sequence, with the changes dispatch made since they left the depot.
Preview as the driver
- Their round and nobody else’s
- Re-sequenced drops arrive without a phone call
- Accept an added drop, or say no
- Proof captured at the door
- Works offline and syncs after

The limits

What this is not.

The same list we give for every app in the catalogue, because the fastest way to a bad project is a promise made in a meeting that nobody wrote down.

It is not full route optimisation
Sequencing with time windows and capacity is standard here. Multi-vehicle optimisation at scale is a specialist engine we integrate rather than rebuild.
It is not a carrier network
It runs the vehicles and drivers you have. It will not supply them.
We do not licence your operation
Operator licensing, driver hours and dangerous goods rules remain yours to satisfy. We build to the rules you confirm apply.
Continuous driver tracking is a decision
Not a default. It carries privacy and employment implications worth discussing before it is switched on.

Questions

Questions, answered plainly.

If yours is not here, ask it on the call rather than guessing from a pricing page.

Not covered here?

Ask a consultant directly. No form to fill in first, and no follow-up sequence.

Book a consultant All questions

How is this different from the Driver App?

The Driver App is the round alone, for operations that dispatch elsewhere or on paper. This is the dispatch board plus the driver side of the same consignments. If you need both halves, buy this one.

Can dispatch add a drop to a driver already out?

Yes, and the driver accepts or declines it. A change pushed silently to a van is a change that gets missed at the worst moment.

Does it optimise routes?

It sequences with time windows and capacity, which covers most operations. True optimisation across a large fleet is a solved specialist problem and we integrate rather than reinvent it.

How does it relate to Fleet & Transport?

Fleet & Transport handles vehicles, maintenance, compliance and cost per mile internally. This handles consignments and rounds. They are complementary and can share one database.

Do I get the source code?

Yes. Both apps, API, schema, migrations and deployment configuration transfer on delivery. No licence key and nothing that calls home.