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Community Hub

4.0 out of 52 sold

A community is only as good as its worst unmoderated thread, and only as useful as its oldest unanswered question. This build counts both, gives managers a queue that records its reasons, and gives members a board worth coming back to.

Function
23
Roles
3
Users
Unlimited
  • Next.js
  • TypeScript
  • PostgreSQL
  • MDX

Inside the app

What it does out of the box

23 connected functions on one schema, spanning three permission levels. Everything below is in the template before a line of customisation.

  • Home

    Members, spaces, posts this month and unanswered questions, with an activity chart and the whole feed rather than a ranked one. Managers also see the queue depth here.

  • Spaces

    Topic spaces with their own membership, including invite-only ones that are not listed to people outside them. Joining and leaving is one click.

  • Posts

    Long and short form across every space, filtered by All, My spaces or Following, and sorted by latest or trending. Latest is the default, because ranking punishes a small community.

  • Questions

    Votes, answers, accepted answers and an unanswered filter. The oldest unanswered question is the number a Q&A community lives or dies by.

  • Leaderboard

    Ranked by reputation earned from accepted answers and upvotes, not posting volume, with levels and badges. Whether it is public at all is a setting.

  • Saved

    Private bookmarks across posts and questions. Nobody is told you saved their post and the count does not rank anything.

  • Notifications

    Replies, mentions, upvotes and accepted answers, grouped by age, with mark all as read. Each one says what changed rather than that something did.

  • Messages

    Direct conversations between named members. There is no anonymous channel, which is a deliberate limit rather than a missing feature.

  • Moderation queue

    Reports by reason, space and age. Every action asks for a reason, and the reason is shown to the member.

  • Audit log

    Append only, including restorations. A manager who reverses another manager is recorded doing it.

  • Members

    Accounts with role, status, reputation and join date. Suspending an account keeps its posts; deleting the member and deleting their contribution are separate decisions.

  • Rules and roles

    Held first posts, the report threshold, public leaderboard, private spaces, and exactly what each of the three roles can do.

Permissions

Three roles, one build

A member posts, asks and answers. A manager works the report queue and the member accounts. An admin owns the rules those two operate under. Every level is included, and the rules are enforced on the server rather than by hiding buttons.

  1. Member

    11 of 23 functions

    The community as most people see it

    Preview as a member
    • Join spaces and follow the ones that matter
    • Post, ask, answer, vote and accept an answer
    • Reputation, levels and badges from accepted answers
    • Private bookmarks, notifications and direct messages
    • Report anything, and be told what happened to it
  2. Manager

    19 of 23 functions

    The queue, and the accounts behind it

    Preview as a manager
    • Everything a member can do
    • A report queue with reason, space and age
    • Remove, move, dismiss or restore, always with a reason
    • An append-only audit log of every decision
    • Member accounts, roles, status and suspension
  3. Admin

    23 of 23 functions

    The rules the community runs on

    Preview as an admin
    • Everything a manager can do
    • Hold new members for review on their first post
    • Set the report threshold that hides an item
    • Create spaces, including invite-only ones
    • Decide whether the leaderboard is public at all

The build

Every function in the box

13 screens, all of them live in the preview. Nothing on this list is a mockup or a roadmap item.

Access

  • Sign in

Community

  • Home
  • Spaces
  • Posts
  • Questions
  • Leaderboard
  • Saved

Inbox

  • Notifications
  • Messages

Moderation and account

  • Moderation queue
  • Audit log
  • Members
  • Settings

What you get

Delivered as a repository, not a login.

Product, membership and customer communities of 500 to 50,000 people.

  • 12 production functions spanning three permission levels
  • Full source code and PostgreSQL schema in your repository
  • Role-based access control, enforced server-side
  • Immutable audit log written on every change
  • Responsive layouts, usable on a phone, not just resized
  • CSV import and export on every core record
  • Deployment configuration for your cloud account
  • Twelve months of updates, and no per-seat charge ever

Access and evidence

Moderation you can defend

Communities fail on moderation long before they fail on features. Every action here is attributable and reversible, so a removal can be explained to the member it affected rather than quietly disappearing.

  1. Nothing is deleted silently, removals keep a reason and an actor
  2. Auto-flagging holds content for review rather than removing it
  3. Reputation thresholds gate risky actions like posting links
  4. Space visibility enforced server-side, not by hiding navigation
  5. Suspensions are time-boxed and logged with the reason shown
  6. Immutable audit log with seven-year retention and export
  7. Self-hosted, so member data never leaves infrastructure you control

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Questions

Community Hub, in practical terms

Not covered here?

Ask a consultant directly. No form to fill in first, and no follow-up sequence.

Book a consultantAll questions
Do I get the source code for Community Hub?

Yes. The repository, application code, database schema, migrations, seed data and deployment configuration, is transferred to your organisation on delivery. There is no licence key and nothing that calls home.

How many members can it handle?

Pricing does not change with member count, and the schema is built for six-figure member bases. The practical ceiling is your hosting, not your licence, a community of 50,000 runs comfortably on a modest managed database.

How does moderation actually work?

Reports land in one queue with the reason, the space and how long they have waited. A manager removes, moves, dismisses or restores, and every action asks for a reason that is shown to the member. Nothing is removed silently, and the audit log is append only, restorations included.

Can we run private or invite-only spaces?

Yes. Each space is public, members-only or invite-only, and visibility is enforced at the database row level. An invite-only space is genuinely invisible to everyone else rather than merely hidden from the menu.

Can Community Hub be changed to match our community?

That is the usual route. A fitted build adjusts spaces, reputation thresholds, automation rules, badges, branding and up to two integrations, and typically takes one to three weeks from a signed scope.

What does it cost to run?

Hosting only, paid to your own cloud provider, roughly $50 to $200 a month depending on member count and attachment storage. There is no recurring fee to us unless you choose managed hosting.

Start here

Want Community Hub shaped around your process?

A fitted build adjusts fields, stages, roles and integrations to how your team already works. One scoping call, a fixed price, one to three weeks.

  • No sign-up to open one
  • One-time price, no seats
  • Source code transferred on delivery