Allergies and occasions appear at the moment of seating, which is the only moment they are any use.
Week of 1 September
Tuesday24 covers · 62% fullQuiet
Wednesday31 covers · 78% fullHealthy
Thursday38 covers · 95% fullNearly full
Friday44 covers · 100% fullFull
Saturday29 covers · 66% fullNeeds work
Saturday at 66% on a Monday is a problem you can still do something about. The same number on Saturday afternoon is just a bad night.
166covers this week
3.4%no-show
$62average spend
No-shows
Priya Larsen3 no-shows · 11 bookingsPattern
Tom Reiner1 no-show · 2 late cancelsWatch
Marta Ellis1 no-show · 19 bookingsOne-off
When they happen
Large parties, Friday and Saturday
4 of 6 no-shows were parties of five or more at a weekend, with no deposit taken.
Which argues for a deposit on large weekend parties rather than a policy that punishes a regular two-top.
What you are booking
Table for fourDinner, two hoursNo charge
Takes2 hours
WithThe dining room
This week
Friday 18:00Early sitting, quieter
Friday 19:30One table left
Friday 21:15Late sitting, kitchen closes 21:45
Friday 20:00Fully bookedNone
Tables are held for two hours on a Friday. If you want longer, say so and the kitchen plans for it rather than turning the table underneath you.
Your booking
Table for fourFriday 19:30
WithThe dining room
Takes2 hours
PriceNo charge
Anything we should know
Allergies and accessMilk, one guest
First time hereYesNoted
No card taken for a table of four. Card details for a booking are a way of making people feel watched, and this room has 24 covers.
You are booked
Table for fourFriday 19:30 with The dining roomConfirmed
Cancel free untilFriday 15:00Same day
We will remind youThe day before and an hour before
Running lateMessage us, we will hold itFine
The table is held for fifteen minutes past the booking. If you are running later than that, one message keeps it.
Cancelling
CancellingTable for four, Friday 19:30
NoticeBefore 15:00 on the dayFree
ChargeNone$0
Rebook nowOther times this week
Free until three on the day. After that a table for four on a Friday is a real loss to a small kitchen, and there is a $20 charge that we would rather not apply.
A severe allergy goes to the kitchen as its own note and the chef acknowledges it before service. It does not arrive as a line at the bottom of a booking.
This year
14 AugustTable for 2, $64.00
2 JulyTable for 6, $184.20
19 MayTable for 2, $58.40
Kept so you can find what you ordered last time, which is what people actually come back asking.
14 August, table for two
Where you satWindow
What you hadHake, short rib, two desserts
Allergy notedMilk, acknowledged 19:44Yes
Spent$64.00 including service
We keep what was ordered against the booking and not against you as a person. It is here because you asked for it, and deleting the booking deletes all of it.
How you pay
Card ending 4412SavedDefault
Pay on the dayCard or cashAvailable
DepositNone for tables under 8$0
Parties of eight or more take a $10 a head deposit, taken off the bill. Eight people not arriving on a Saturday is most of a service.
The day beforeOn
An hour beforeOn
If we have to change itCannot be turned offAlways
New menus and eventsOff
OffersOff
Two reminders and the one about a change we make. A restaurant that messages you weekly is one you stop reading.
Rosa IglesiasSince 20229 visits
Your bookings
NextFriday 19:30
Past visits3 this year
Allergies and accessMilk, one guest
PaymentCard ending 4412
More
Reminders3 of 5 on
The menu tonightChanges weekly
Help
A sample
Whipped cod roeSourdough, dill oil$9
Charred hispiAnchovy butter$8
Hake, brown butterPotato, sea herbs$24
Short ribCeleriac, jus$27
Wild mushroom pieSuet crust$19
Worth knowing
The menu changes weeklyThis is roughly itSample
VegetarianAlways at least three dishesYes
VeganTwo, and one dessertYes
Set menuOnly for parties over 8
This is last week and it is labelled as such. Publishing a menu as though it is fixed and then changing it is how a booking becomes a disappointment.
Common questions
Somebody has an allergy
Can we sit outside
We will be late
Is there step-free access
Can we bring a birthday cake
Yes to the cake, and no charge for cutting it. Charging corkage on a cake somebody baked is the sort of thing that gets remembered for years.
Friday
18:004 tables, 11 coversEarly
19:309 tables, 31 coversFull
21:153 tables, 8 coversLate
Walk-ins held2 tables at the barHeld
Allergies tonight3, all acknowledgedChecked
Rosa Iglesias, 19:30
Table for fourTwo hours
AllergyMilk, severe, one guestTell the kitchen
Been before9 visits since 2022Regular
Last timeWindow table, liked it
Nine visits and a severe milk allergy. Both of those change how this table is looked after and neither is visible on a paper booking sheet.
This month
No-shows4 of 188 bookings2%
Cancelled in time22Fine
Cancelled late6Told us
Walk-ins filled the gap18 of 2864%
Two thirds of cancellations were filled by walk-ins, which is why two tables are held back every service rather than sold in advance.
Today
18:00 sitting4 of 8 tablesQuiet
21:15 sitting3 of 8 tablesQuiet
19:30 sittingFullFull
Waiting list5 people for 19:30Offer them 18:00
Five people want half seven and the early and late sittings are half empty. Offering them six o’clock with a glass of something is the whole trick.
When you take bookings
Tuesday to Thursday17:30 to 22:00Open
Friday and Saturday17:00 to 23:00Open
Sunday and MondayClosedClosed
Kitchen closes45 minutes before the room
Last booking90 minutes before the kitchen closes
The last two rows are why a 21:15 table is the last one on a Friday. Selling a nine forty-five booking means somebody eats a rushed dinner.
$3,180tonight
42covers
$76average
This week
19:30 sitting31 covers$2,410
18:00 sitting11 covers$770
Walk-ins6 covers$420
No-shows1 table of 2Lost
Average spend, early$70 against $78Lower
The early sitting spends less per head and fills a room that would otherwise be empty. Both of those are true and only one of them usually gets said.