You will be reminded at two remaining, not at zero.
Upcoming
07:001-to-1 sessionThu 3 Sep · Platform
07:001-to-1 sessionTue 8 Sep · Platform
09:30AssessmentSat 12 Sep · Studio 1
Rescheduling is free up to 24 hours before. Inside that window the session is drawn from your package, the rule is shown here rather than argued about afterwards.
Past
07:001-to-1 sessionTue 1 SepAttended
07:001-to-1 sessionThu 27 AugAttended
07:001-to-1 sessionTue 25 AugLate cancel
Lower body, week 3 of 6
Assigned by Jonah Frayne. Next review 11 Sep.
Session A, today
Back squat4 sets × 5 · 62.5 kg
Romanian deadlift3 sets × 8 · 50 kg
Split squat3 sets × 10 each · 16 kg
Calf raise3 sets × 12 · bodyweightLogged
From your trainer
“Depth looked better on Tuesday. Hold 62.5 kg one more week before we add load, and film a set if you can.”
Jonah Frayne · 1 Sep
62.5squat kg
+7.5in 6 wk
11sessions
Main lifts
Back squat55 kg → 62.5 kg since 14 Jul+13%
Deadlift70 kg → 80 kg since 14 Jul+14%
Bench press40 kg → 42.5 kg since 14 Jul+6%
Measurements
Weight68.4 kg · measured 30 Aug-1.2 kg
Waist74 cm · measured 30 Aug-3 cm
Measurements are taken at the assessment, not guessed between sessions. Anything not measured is left blank rather than estimated.
Nadia BrennerNo booking in 19 days · 3 sessions leftAt risk
Tom Reiner2 sessions unpaid · 21 daysUnpaid
14clients
2at risk
86%attendance
Roster
Marta EllisLast seen today · 4 of 12 leftOn track
Otto LindqvistLast seen today · 6 of 10 leftOn track
Grace WhitfieldFirst session today · no packageNew
Callum ReeveLast seen 1 Sep · 9 of 12 leftOn track
Tom ReinerLast seen 22 Aug · 2 unpaidUnpaid
Nadia BrennerNo booking 19 days · 3 leftAt risk
A client with sessions left who has stopped booking is the one about to lapse. They are surfaced here while there is still something to do about it.
$2,140this month
2unpaid
$380owed
Unpaid
Tom Reiner2 sessions · 21 days · $130
Priya Larsen1 session · 6 days · $65
Packages
Marta EllisTwelve sessions · 4 leftPaid
Otto LindqvistTen sessions · 6 leftPaid
Callum ReeveTwelve sessions · 9 leftPaid
Grace WhitfieldNo package · assessment only
Sessions drawn against a package are shown separately from sessions billed one by one, because the cash timing is completely different.
Sofia Almeida
Sofia AlmeidaSince March, 41 sessionsWeekly
GoalGet back to running after an injury
Next sessionThursday 07:00
Package4 of 10 remaining4 left
Worth knowing before Thursday
Missed last weekWork, told you in advanceFine
ReportedCalf tight, twice this monthWatch
SleepingBadly, mentioned twiceContext
What is going wellTurned up 41 timesSay it
The last row is on the screen because it is the one trainers forget to say. Forty-one sessions since March is the achievement, not the weights.
Thursday 07:00
Warm-up8 minutes, bike and mobility
Calf and ankleLoading, 3 setsNew
Split squat3 sets of 8 each side
Single leg calf raise3 sets of 12
Easy jog4 minutes, first timeMilestone
The last line is the first running since February. It is written into the plan rather than decided in the moment, so it happens whatever the session feels like.
Session in progress
Split squat, set 28 each side at 12 kg
Rest90 seconds42s
NextSingle leg calf raise
Elapsed28 of 60 minutes
Note as you go
CalfNo complaints today
TechniqueDepth better on the left
MoodTalkative, slept well
Notes written during a session are worth ten written afterwards. This screen is designed to be used with one hand while watching somebody lift.
Thursday, Sofia Almeida
CompletedEverything, including the jogDone
Duration58 minutes
Pain reportedNoneNone
Package3 of 10 remaining3 left
Send her
A note after every session, written before you see the next client. It takes two minutes and it is most of what a client is paying for between sessions.
What you sell
Single session$55
Block of 10$480, saves $70Most popular
Block of 20$900, saves $200
Monthly, weekly session$200
Rules
ExpiryBlocks expire after six months6 months
TransferableTo a partner or friendYes
RefundableUnused sessions, any timeYes
Late cancellationUnder 24 hours uses a sessionCharged
Unused sessions are refundable at any time. A block that cannot be refunded is a loan from the client, and it is why people hesitate at ten.
Where you are
Block of 10Bought 4 August$480
Used7
Remaining33 left
Expires4 February5 months
Three left and five months to use them. Nothing here will chase you to rebook before you are ready.
Invoice 0412
Sofia AlmeidaBlock of 10$480.00
Issued4 August
Paid4 August, cardPaid
ReceiptSent by emailSent
Paid on the day it was issued, which is what happens when the price is on the website and the invoice is one line.
One invoice
Anton VrbaBlock of 10, 22 August$480
Days overdue1616 days
Sessions used since33
ChasedOnce, 30 AugustOnce
Three sessions delivered against an unpaid invoice. Asking a second time is awkward and it is much less awkward than the conversation at session seven.
When clients can book
Monday06:00 to 12:00Open
Tuesday06:00 to 12:00, 17:00 to 20:00Open
WednesdayNot workingClosed
Thursday06:00 to 12:00, 17:00 to 20:00Open
Friday06:00 to 12:00Open
WeekendNot workingClosed
Wednesday and the weekend are closed and stay closed. A self-employed trainer who leaves every slot open works seven days a week within a year.
Waiting for you
Anton VrbaTuesday 18:00New
TypeSingle session
Note"Can we do upper body, back is sore"Read
PaymentUnpaid invoice, $480Flag
The last row is why requests are accepted rather than booked automatically. This one needs a conversation before it needs a slot.
Before we start
Filled in before the first session, not during it.
The essentials
What you want from thisIn your words
Injuries, past and present
Anything a doctor has said
What you have tried beforeAnd why it stopped
How many days a weekRealistically
The fourth question is the useful one. Knowing what somebody has already quit tells you more than knowing what they want.
Six questions
Heart conditionNoNo
Chest pain during activityNoNo
Dizziness or loss of balanceNoNo
Bone or joint problemYes, left calfYes
Prescribed medicationNoNo
PregnancyNot applicable-
One yes means a conversation, not a refusal. A trainer who cannot work around a calf injury is not a trainer this person needs.
41sessions
4 minfirst run
0injuries
Since March
Sessions41
Attendance41 of 44 booked93%
Split squatBodyweight to 12 kg
RunningNone to 4 minutesFirst since Feb
Calf painWeekly to twice a monthBetter
Turning up forty-one times is the number that produced everything else on this screen. It is listed first for that reason.
With your trainer
Marta FrayneDo not add distance before Thursday · 5 SepNew
YouCalf felt fine after the jog · 5 Sep
Marta FrayneSession plan for Thursday · 3 Sep
Moving a session by message is fine and does not need a phone call. Making that easy is why cancellations arrive with notice rather than as no-shows.
The policy
More than 24 hoursNo charge, rebook freelyFree
Under 24 hoursUses a sessionCharged
IllnessNo charge, just sayFree
Trainer cancelsSession returned and one freeFair
The last row is unusual and is the point. A policy that only binds one side is not a policy, it is a term.
$4,120this month
$3,840last month
68%from blocks
This month
Blocks sold6$2,880
Single sessions12$660
Monthly clients3$600
Unpaid1 invoice$480
Sixty-eight per cent from blocks is the number that makes a month predictable. Single sessions pay the same per hour and tell you nothing about November.
A booking requestOn
A client cancelsOn
A session starts in 30 minutesOn
An invoice is unpaid after 7 daysOn
A client has not booked in 3 weeksOn
The last one is the most valuable and the one most apps do not have. Somebody who stops booking rarely says why, and three weeks is when a message still works.