Nadia BrennerNo visit 19 days · plan untouchedAt risk
A client paying happily but attending nothing is the one most likely to cancel. They are surfaced here while they are still a member, not after they leave.
Assigned programmes
Marta EllisLower body · week 3 of 667%
Otto LindqvistStrength base · week 4 of 888%
Callum ReeveStrength base · week 1 of 12100%
Tom ReinerHypertrophy · week 5 of 831%
Falling behind
Tom Reiner, hypertrophy
4 of 13 sessions logged. Two booked sessions missed in a row.
Templates
Strength base12 weeks · 3 sessions · used by 9Active
Lower body6 weeks · 3 sessions · used by 4Active
Hypertrophy8 weeks · 4 sessions · used by 6Active
Return to training4 weeks · 2 sessions · used by 2Draft
Strength basics
Barbell technique in small groups. Six people, one coach, no music loud enough to stop you asking a question.
Tuesday 18:3050 minutes
CoachMarta Reyes
Spaces2 of 6 leftNearly full
LevelAnyone, including a first sessionAll
What to expect
First timeSay so and the coach will start you lighter
KitTrainers, nothing else needed
Loud musicNoNo
MirrorsOne wall, not all four
Six people rather than twenty. It costs more to run and it is the only way a coach can correct a lift before it becomes a habit.
You are in
Strength basicsTuesday 18:30 with MartaBooked
Cancel byMonday 18:3024 hours
If you cancel lateNothing happens the first timeFair
Waiting list3 people
Late cancellation costs nothing the first time and the second. It is a gym, not an airline, and three people on a waiting list is a message rather than a fine.
On the list
Strength basicsTuesday 18:30You are 2nd
Chance of a placeUsuallyLikely
You will be toldAs soon as one frees up
Automatic bookingOff, we ask firstOff
We ask before booking you in. Being automatically added to a class at ten past six when you are already on a train is worse than missing it.
Session A, week 4
Squat3 sets of 560 kg
Bench press3 sets of 545 kg
Row3 sets of 840 kg
Finisher5 minutes, easy
Last time
Squat3 of 5, 3 of 5, 2 of 5Missed one
You noted"Left knee tight"Read
Last week you missed a rep and mentioned a knee. The weight has not gone up this week, and that is deliberate rather than an oversight.
Squat
Squat, set 15 reps at 60 kgDone
Squat, set 25 reps at 60 kgDone
Squat, set 3In progress
Rest2:30 between sets1:12 left
How did that feel
Easy
About right
Hard
Something hurt
The last option stops the session and tells your coach. Nothing else on this screen matters as much as somebody being able to say that in one tap.
Last two weeks
Session ATodayIn progress
Session B4 SeptemberComplete
Session A2 SeptemberComplete
Strength basics31 August, classAttended
Session B29 AugustComplete
Twelve sessions in four weeks against a plan of twelve. Consistency is the only number on this screen that predicts anything.
60 kgsquat
+10 kgin 4 weeks
12sessions
Main lifts
Squat50 to 60 kg+10
Bench press42.5 to 45 kg+2.5
Row35 to 40 kg+5
Overhead press25 kg, unchangedFlat
One lift has not moved in four weeks, which is normal and is usually the one people quit over. It is flagged so a coach can say that out loud.
Off by default
WeightNot trackedOff
PhotographsNot trackedOff
MeasurementsNot trackedOff
What is trackedWhat you lift, and how oftenOn
All of this is off unless you turn it on. Daily weight in a fitness app does more harm than good for most people, and the ones it helps can find the switch.
A note
Marta Reyes5 SeptemberNew
Your squat depth was better on Thursday. Keep the weight where it is for another week and we will add 2.5kg after that. The knee thing: if it is still tight on Tuesday, tell me before we start rather than during.
Notes are written by a person after watching a session, not generated. This one took ninety seconds and is the reason people stay.
With your coach
Marta ReyesKeep the weight for another week · 5 SepNew
YouKnee felt tight on the last set · 4 Sep
Marta ReyesNoted, we will hold the weight · 4 Sep
This reaches one person, who replies within a day. There is no bot and there is nobody in between.
Your membership
Monthly$48, rollingYours
Classes includedTwo a week
Next payment1 October
CancelAny time, one month noticeNo lock-in
Change it
PauseUp to three months, free
DowngradeGym only, $32
CancelEffective in one month
Pausing is free and does not need a reason. Injuries and jobs happen, and a gym that makes you cancel to take a break loses you permanently.
Your payments
1 SeptemberMonthly membership$48.00
1 AugustMonthly membership$48.00
1 JulyMonthly membership$48.00
12 JuneJoining fee$0.00
No joining fee. It exists in most gyms to make the monthly price look lower and to make leaving in month two feel like a waste.
Typical week
Monday 06:00 to 08:00Busy
Monday 10:00 to 15:00Quiet
Weekday 17:00 to 19:30Busiest
Weekday 20:00 to closeQuiet
Sunday, all dayQuiet
Based on the last eight weeks of check-ins. It is here because arriving at half past five and waiting twenty minutes for a rack is the commonest reason people stop coming.
For new members
BookedNot yetBook it
Length45 minutes, free
What happensA coach shows you the room and watches you lift
Needed beforeUsing the free weights aloneRequired
Free and required. It is not a sales appointment and nobody will try to sell you personal training in it.
Tuesday
07:00 Ines D.Session A, week 4Done
08:00 Anton V.AssessmentDone
18:30 Strength basics4 of 6 bookedClass
19:30 Sofia A.Session BBooked
20:30 FreeFree
Ines Duarte
Ines DuarteMember since June, 12 sessionsOn track
ProgrammeSession A and B, week 4
Last sessionToday
FlaggedLeft knee, mentioned twiceWatch
This block
Attendance12 of 12Full
Squat50 to 60 kg+10
Overhead pressUnchangedFlat
Reported painOnce, week 3Once
Twelve of twelve and one flat lift. The conversation this week is about the press and the knee, and both are on the screen before the session starts.
Class starting in an hourOn
A place freed up on a waiting listOn
Your coach sent a noteOn
Payment takenOn
Motivational remindersIf you have not been inOff
The last one is off and will stay off. Being told by an app that you have not exercised is not encouragement.