88 Aldercroft RiseHouse · leave in porch if outQueued
922 Selby WalkFlat 12 · buzzer 12Queued
105 Harrowgate LaneHouse · dog in gardenQueued
1131 Cavell StreetBusiness · closes 17:00Timed
Access notes come from the address, not from the parcel. The gate code is the same gate code every week and nobody should be retyping it.
14 Marlow Court, flat 3
Drop 7 of 24 · 2 parcels · gate code 4821, buzzer broken.
Delivered
Photo at the doorMost common · no contact needed
SignatureWhere the service needs one
Handed to customerName recorded
Not delivered
No answerAfter the agreed wait
Cannot accessGate, buzzer, lift or key
RefusedRecipient declined
Address wrongNot findable or not this one
Everything here works with no signal. It queues on the phone and uploads when you are back in coverage.
6delivered
1failed
0pending sync
This shift
31 Cavell StreetDelivered 09:41 · photoDone
2 Prior’s YardDelivered 09:33 · signatureDone
19 Barrow LaneDelivered 09:20 · handed to R. VandalDone
7 Kestrel WayNo answer · 09:08 · cardedFailed
44 Ferrers RoadDelivered 08:52 · photoDone
Nothing is waiting to upload. If the count is not zero at the end of a shift, the phone says so before you hand it in.
Before you drive
Lights and indicatorsPass
Tyres and wheelsTread 6mm nearside frontPass
BrakesWear indicator litDefect
Mirrors and glassPass
Load securityPass
Fluid leaksPass
Six checks, about four minutes. A check that takes ninety seconds is a check nobody did, and the time is recorded alongside the result.
The defect
VehicleVEH-0188
What you foundBrake wear indicator lit
CategorySafety relatedSafety
PhotographAttachedAdded
What happens
The vehicle comes off the roadBy defaultImmediate
The workshop is toldNowImmediate
Somebody is named against itBefore you leave this screenRequired
You are told what was decidedNot left wonderingAlways
Reporting a defect takes the vehicle off the road. You do not need permission and you will not be asked to justify it.
Vehicle off the road
VEH-0188Brake wear, reported by you 06:12Off road
ReplacementVEH-0212, bay 4Ready
Your roundUnchanged
Start delayed18 minutes
A replacement was allocated before you finished the report. Eighteen minutes is the cost of this, and it is a smaller number than the one on the other side.
Next stop
Northgate Retail ParkUnit 4, service yardStop 6 of 18
Booked10:00 to 12:00On time
Items4 cages
AccessBarrier code 4412, height 3.9mImportant
Last time
Waited38 minutesLong
ReasonNo banksman available
Note from the last driverRing the bell twice, nobody hears the firstUseful
Driver notes carry between rounds. The barrier code and the bell are things that cost the last person twenty minutes to learn.
Delivered
4 cagesAll deliveredComplete
Signed byA. Novak, goods in
Time10:42
PhotographCages in the yardAttached
Anything wrong
Damage seen at deliveryNoneNone
ShortNoNo
RefusedNoNo
If damage is recorded here it opens a claim automatically. A photograph taken now is worth more than an argument in three weeks.
Say what stopped you. It decides what happens to the goods and who is told.
Nobody thereRedeliver tomorrow
RefusedBack to the depot
Cannot accessHeight, width, barrier
Address wrongBack to the depot
Ran out of timeRedeliver tomorrow
Ran out of time is on the list on purpose. Hiding it makes drivers pick a reason that blames the customer, and then the planning never gets fixed.
7h 42mdriving today
9h 10mon duty
52hthis week
Limits
Driving today7h 42m of 9h1h 18m left
This week52h of 56h4h left
Next break dueIn 34 minutes34 min
Daily rest11 hours before tomorrow
Four hours left this week and three days to go. That is a planning problem rather than a driving one, and the office can see this screen too.
Your next break
Break dueIn 34 minutes34 min
Length45 minutes, or 15 then 30
Nearest place to stopSelby services, 9 minutes
After thatNothing for 40 minutesPlan it
The last row is the useful one. Knowing the next stopping place is forty minutes further on is what turns a break into a plan rather than a scramble.
Fuel
Add a fill
Last fill4 September, 108 litres
CardFuel card ending 8841
This vehicle31.2 litres per 100kmFleet 29.8
This vehicle uses more than the fleet average. It is shown to you because you are the person who would notice why, not because anybody is measuring you.
Today
VEH-021218-tonne rigid, HarrowgateIn service
Inspection dueIn 12 days
Open defectsNoneNone
Tacho download11 days agoValid
Kit on board
Straps and bars8 straps, 2 barsChecked
Spill kitSealedChecked
First aidIn dateChecked
Fire extinguisherIn date to MarchChecked
Today
PlanningStop 11 has moved to tomorrow · 09:14New
WorkshopVEH-0188 in the workshop, thanks · 06:40
YouBrake wear on 0188 · 06:12
Messages are text only and are not read while the vehicle is moving. The app knows when you are driving and holds them.
This month
Parking4 September, $12Submitted
Overnight2 September, $58Paid
Congestion charge28 August, $18Paid
Photograph the receipt and it is submitted. Anything under $25 is paid without approval, because chasing a $12 parking receipt costs more than $12.
For anything that happened on the road, however small. It is not a blame form.
What happened
Where and when
Anybody hurtNo
Photographs
Third party detailsIf any
Report it the same day even if nothing seems damaged. A report made at the time and a report made when a letter arrives three weeks later are treated very differently by an insurer.
What you hold
Driver CPC21 of 35 hours14 to go
ADRNot held-
First aidValid to March 2027Valid
Manual handlingValid to June 2027Valid
Fourteen hours of CPC to do and eleven months to do it. The reminder starts at six months rather than at six weeks, because courses book up.
Week to 6 September
This week52 hours
Basic45 hours$1,215
Overtime7 hours$283
Night allowance2 nights$64
Expected$1,562
This is what the hours add up to before deductions, shown weekly rather than monthly. Finding a mistake four weeks later is much harder to fix.
Nils AabergHarrowgate depotDriver
Today
Your round18 stops
Your hours4h left this week
Your vehicleVEH-0212
Messages1 new
You
PayThis week
Expenses1 submitted
Training14 CPC hours to do
Report an incident
Help
Common questions
The barrier code does not work
I cannot get in
I found damage at a delivery
I am running out of hours
Something happened on the road
Reach somebody
Planning05:00 to 20:00
Out of hoursAny time
Before you leave
Bay 4VEH-0212Yours
Cages loaded38 of 38Complete
Loaded byWarehouse, checked by you
Weight11.4 of 18 tonnesWithin
Axle loadWithin limitsChecked
Check before you sign
Cage count matches the manifestYes
Nothing damaged in the bayYes
Load secured8 strapsYes
Tail lift workingYes
Signing for the load means the count was right when you left. A cage missing at stop twelve is a very different conversation depending on this screen.